Privacy Policy

When you visit our website or contact us, we receive information about you. In this Magicnape.nl privacy policy, we explain what we do with that information. We always handle your information with care and store it securely. If you have any questions or want to know what information we have about you, please contact us. We may update this privacy policy if we find it necessary. Therefore, we recommend that you review this privacy policy regularly so that you are aware of these changes. This privacy policy was last updated on June 30, 2024.

1. When does this privacy policy apply?

This privacy policy applies to all personal data we process and to all domains related to us. It concerns the personal data of everyone who has ever contacted us or visited our website, such as visitors, customers, and business contacts. Personal data is all data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to learn more about personal data, visit the website of the Dutch Data Protection Authority.

2. Who uses my data?

Magic Nape is responsible for the website and, therefore, for the use of your personal data as described in this privacy policy. The full details are:

  • Magic Nape
  • Elzenhagensingel 429
  • 1022 LA Amsterdam
  • 74099132 0000

3. Whose data do we use?

We process the personal data of everyone who has contacted us or visited our website. This includes visitors, private customers, business customers, and contacts of our partners.

4. How do we obtain your data?

We receive your data directly from you when you:

  • fill in information on our website
  • contact us via email, phone, or other methods

5. What data do we use?

We use the following data:

  • name
  • email address
  • phone number

6. What do we use your data for?

We only use your personal data for purposes we are allowed to use them for:

  • we have your consent to use your personal data
  • we use your data because we want to provide you with the best service as a customer, which we cannot do without that information

7. How long do we keep your data?

We keep your personal data as long as we are legally required to and as long as necessary for the purpose for which we use your data. For example, if you are a customer, we keep your data for the statutory retention period of seven years. After that, we only keep your data for statistical purposes and to handle potential complaints or legal matters. If you want to know more about how long we keep specific data, please contact us.

8. With whom do we share your data?

Your personal data is only used by us. We will never share your personal data with others.

9. Where do we store your data?

We process your data within the European Economic Area (EEA). This means we also store your data within the EEA. In some cases, your personal data is processed outside the EEA. The rules in those countries do not always offer the same level of data protection as in the Netherlands. Therefore, we have ensured that your personal data is just as well protected as here. We have done this by making agreements with those who handle your data outside the EEA. Your data remains safe. If you have questions about this, please feel free to contact us.

10. How secure is your data with us?

We have done a lot to secure your data as best as possible both organizationally and technically. We have secured our systems and various communication tools to ensure that your data does not fall into the hands of others. Your data is safe with us. We also ensure that your data is only used by people authorized by us. If you have questions about the specific ways we secure your data, please contact us.

11. What can you expect from us?

Because we use your personal data, you have several rights. Below, we summarize these rights for you:

  • Right to information
  • Right to access
  • Right to correction
  • Right to deletion
  • Right to object
  • Right to data portability

12. What are your rights?

You have the right to access, modify, or delete your personal data. You also have the right to limit or object to the processing of your data. In some cases, you can also request your data in a portable format. To exercise these rights, please contact us.

13. Where can you go with complaints?

If you have complaints about how we handle your personal data, you can contact us directly. We will do our best to resolve your concerns. If we cannot come to a solution, you can file a complaint with the Dutch Data Protection Authority.

14. Questions?

If you have any questions about our privacy policy or about your personal data, you can always contact us.

15. Changes to this privacy policy

We may update this privacy policy from time to time. Changes will be published on this page, so please check back regularly.